Audit of business processes

The course is designed for IT managers who are responsible for the quality of services provided (Service Manager), IT Solution Architects (Solution Manager, IT System Architect), auditors to get an idea of the best practices in conducting audits.
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Open training

3 days
24 hours

Venue: online

Group: recruited

Program: standard

42 000 hrn
36 000* hrn
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* promotional price is valid for a limited time

Corporate training

3 days*
24 hours

Venue: online or in your office

Group: members of your company

Program: takes into account the characteristics of the customer

* the number of days may vary depending on the customer's wishes
By arrangement*
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* the price is formed depending on the needs of the customer

Closest events

No events available.

Features

Language: Ukrainian, English, Finnish, Arabic, Hebrew

Program: includes practical classes

Certificate: students will receive a certificate of attendance and additional materials in electronic form.

Coach Kochukov Andrey

Experience: 25+ years of teaching various management practices and business processes. Conducting audits of companies around the world and setting up their management solutions.

Education: ICI, Brussels, Belgium Faculty of Sociology, full-time. Specialty Sociology Ph.D. Diploma

For whom

The course is designed for IT managers who are responsible for the quality of services provided (Service Manager), IT Solution Architects (Solution Manager, IT System Architect), auditors to get an idea of the best practices in conducting audits.

Programm

 

  • Audit planning
  • Definition of internal audit
  • The purpose of the audit
  • Audit strategies
  • Objects of audit
  • Means of control
  • Overview of audit management
  • Categories of business process management
  • Audit results
  • Creating an audit team
  • Basics of business design
  • Definition of a business process;
  • Ways to build a business process;
  • Business process maturity levels;
  • Overview of balanced scorecards.
  • Basics of ISO 9001: 2000;
  • General mechanisms for controlling business processes
  • Logical security
  • Classification of process assets
  • Classification of data in the process
  • Classification of interaction between assets and data
  • Logical access control
  • Change management
  • The purpose of change management
  • Change control in processes
  • Control of changes in assets
  • Change management of changes
  • BCP strategy
  • Business continuity / disaster recovery
  • Business Continuity Planning / Disaster Recovery Plan (BCP / DRP)
  • Business Impact Analysis (BIA)
  • Disaster recovery strategy
  • Implementation of the action plan
  • Technologies for conducting an audit
  • What is Asset Transactions
  • The purpose of transaction audit
  • Process audit is based on transactions
  • The life cycle of transactions
  • Process risk assessment factors
  • Prioritization of audit activities
  • Top-down risk-based planning
  • Planning an audit of assets
  • Determining the conditions of activity
  • Establishing technical conditions for the operation of assets
  • Risk assessment of commercial information
  • Identification of key transactions
  • Development of a transaction processing sequence
  • Business applications
  • Information objectives
  • COSO: application controls