ITIL - SOA: PPO Planning, protection and optimization of services

The course is designed for IT managers responsible for the quality of services provided (Service Manager) and IT Solution Architects (Solution Manager, IT System Architect) to gain insight into best practices in the formation and delivery of services, and the formation of service services of any (including digitalized) forms.
Sign up

Open training

4 days
32 hours

Venue: online

Group: recruited

Program: standard

62 000 hrn
48 000* hrn
Sign up
* promotional price is valid for a limited time

Corporate training

4 days*
32 hours

Venue: online or in your office

Group: members of your company

Program: takes into account the characteristics of the customer

* the number of days may vary depending on the customer's wishes
By arrangement*
Sign up
* the price is formed depending on the needs of the customer

Closest events

No events available.

Features

Language: Ukrainian, English, Finnish, Arabic, Hebrew

Program: includes practical classes

Certificate: students will receive a certificate of attendance and additional materials in electronic form.

Coach Kochukov Andrey

Experience: 25+ years of teaching various management practices and business processes. Conducting audits of companies around the world and setting up their management solutions.

Education: ICI, Brussels, Belgium Faculty of Sociology, full-time. Specialty Sociology Ph.D. Diploma

 

For whom?

The course is designed for IT managers responsible for the quality of services provided (Service Manager) and IT Solution Architects (Solution Manager, IT System Architect) to gain insight into best practices in the formation and delivery of services, and the formation of service services of any (including digitalized) forms.

Програма курсу

  • Program of key actions for Planning, Protection and Optimization of processes in the context of the service life cycle
  • Achieving high efficiency by planning, protecting and optimizing processes, activities and functions
  • Program of key actions for Planning, Protecting and Optimizing processes in the context of the service life cycle
  • Achieving high performance by planning, protecting and optimizing processes, activities and functions
  • Measuring the success of Planning, Protecting and Optimizing using key indicators