Modeling of business processes
Open training
Venue: online
Group: recruited
Program: standard
Corporate training
Venue: online or in your office
Group: members of your company
Program: takes into account the characteristics of the customer
Closest events
Features
Venue: online or in your office
Group: members of your company
Program: takes into account the characteristics of the customer
Coach Kochukov Andrey
Experience: 25+ years of teaching various management practices and business processes. Conducting audits of companies around the world and setting up their management solutions.
Education: ICI, Brussels, Belgium Faculty of Sociology, full-time. Specialty Sociology Ph.D. Diploma
For whom
The course is designed for process managers and business analysts to get an idea of the best practices in modeling business processes. From general description, to deep decomposition to data flow level.
Programm
- What is business?
- The concept of business goals
- Concept of key performance indicators
- MM- Majority model
- BSC- Balanced scorecards
- Quality management
- CMM
- SixSigma
- Concept of process approach
- The difference between a project and a process
- Construction of balanced scorecards
- Business process reengineering:
- basics of ISO 9001: 2000;
- organization of business process reengineering work;
- project management in reengineering;
- resistance management;
- the concept of continuous improvement.
- Modeling of business processes:
- virtual simulation of business processes;
- dynamic and static modeling;
- development of business process regulations;
- modern software products for modeling business processes